Track some of the most common Help Scout Docs metrics and KPIs and analyze your performance with just a few clicks.
Help Scout dashboard template which will give you insights about article views, failed searches, top categories, top articles and more.
A Help Scout Docs Dashboard enables you to track, visualize and monitor all of your most relevant customer support metrics and KPIs. This dashboard will help you learn how responsiveness to user inquiries affects satisfaction, discover categories with the most views, see best-performing articles and more. Enabling you to make data-driven decisions regarding your customer support strategy and documentation.
Your Help Scout Docs Dashboard should include all of your most important customer support metrics pertaining to your help documentation. Some of the metrics that should be included in your Help Scout Docs dashboard are Visits, Article Views and Article viewed per Visit, Top Articles by Name, Failed Searches by Search Term andTop Category Views. These will provide you with more insights into how helpful users find the help documentation you are creating and if you need to adjust your approach and strategy.
With our dashboard design wizard, building a dashboard in Databox is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and waiting for your data to populate -- which only takes a few seconds. No coding and design skills are required.
Just drag and drop the metrics you want to visualize, then toggle between visualizations or compare performance to other timelines in a few clicks.
Drag & drop your metrics
No-code editor
Fully customizable
Trusted by 7,000+ growing businesses
Explore all the different ways you can use Databox to gain better data insights needed to drive better business decisions. Discover our pre-built templates from various integrations that businesses use on a daily basis to improve performance.
Whether you are looking for client reporting dashboards, agency dashboards, marketing dashboards, or sales dashboards, Databox can help you build them.
Let us know what you are trying to build and our team of experts will help you turn your data into actionable insights.
Creating your account...