Track some of the most common Freshdesk metrics and KPIs and analyze your performance with just a few clicks.
A FreshDesk dashboard provides an overview of key metrics and activities related to customer support operations. It allows support managers and team members to quickly assess the overall health of their support operations, identify areas for improvement, and make data-driven decisions to enhance customer satisfaction and efficiency.
A comprehensive FreshDesk dashboard should include a range of key metrics and data that provide insights into various aspects of customer support operations. Metrics like Ticket Volume, Resolution Time, Response Time, and more can help you pinpoint problem areas and ensure that your business runs smoothly.
With our dashboard design wizard, building a dashboard in Databox is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and waiting for your data to populate -- which only takes a few seconds. No coding and design skills are required.
Just drag and drop the metrics you want to visualize, then toggle between visualizations or compare performance to other timelines in a few clicks.
Drag & drop your metrics
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Explore all the different ways you can use Databox to gain better data insights needed to drive better business decisions. Discover our pre-built templates from various integrations that businesses use on a daily basis to improve performance.
Whether you are looking for client reporting dashboards, agency dashboards, marketing dashboards, or sales dashboards, Databox can help you build them.
Let us know what you are trying to build and our team of experts will help you turn your data into actionable insights.
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